Everyday prompt · Built for Flash

Find what an email thread needs from you

Reads a thread that grew past the point of being readable and returns what you owe, by when, plus the questions people asked you that never got an answer.

The prompt

Read this email thread and work out what is required of me.

Thread (oldest first):
[PASTE THE THREAD]

I am: [YOUR NAME AND ROLE]
My email address: [SO YOU CAN TELL WHICH MESSAGES ARE MINE]

Produce four sections.

1. WHAT I NEED TO DO — each item with the deadline if one was given, who is waiting on it, and which message it came from. Order by deadline, soonest first. If a deadline was implied rather than stated ("before the review"), say so.

2. QUESTIONS ASKED OF ME THAT I NEVER ANSWERED — go through every message addressed to me and check whether the thread contains my reply. This is the section I am most likely to have got wrong.

3. WHAT I AM WAITING ON — what I asked for, from whom, and how long ago.

4. DECIDED IN THE THREAD — anything settled along the way, so I do not reopen it.

Ignore pleasantries, signatures, and quoted text repeated in every reply. If two messages contradict each other, show both and say which came later.
Try in Rekdan

Replace the outlined parts before running

  • [PASTE THE THREAD]
  • [YOUR NAME AND ROLE]
  • [SO YOU CAN TELL WHICH MESSAGES ARE MINE]

When to use this

A thread with forty messages is not a reading problem, it is a search problem — and the thing hardest to find in it is what you failed to do. Your own obligations are scattered across other people's paragraphs, usually in the second half of a message whose first half was about something else. Ask for a summary and you get a chronological account, which is the least useful possible shape: it tells you how the thread developed when what you need is what is outstanding.

The section that earns this prompt its place is the second one. Unanswered questions are almost invisible from the inside, because you remember the message arriving and you remember thinking about it, and neither of those is a reply. Having the thread checked message by message for questions directed at you, against replies you actually sent, surfaces things that have been quietly pending for weeks.

How to use it

  1. Include your own messages

    Paste the whole thread, not just what other people wrote. Section two works by matching questions against your replies — without your side it cannot tell answered from unanswered and will over-report.

  2. Give it your email address

    Threads with several participants and forwarded sections get attributed wrongly otherwise. One line of identification removes most of the confusion about which obligations are yours.

  3. Keep the timestamps

    Section four depends on knowing which of two contradictory messages came later, and 'how long ago' in section three is only useful if the dates survived the paste.

  4. Run it before you reply, not before you read

    This is for reconstructing state on a thread you have lost track of. On a thread you are following, it will mostly tell you what you already know.

Variations

Draft the reply that closes everything out

This thread has got away from me. Draft one reply that resolves it.

Thread: [PASTE THE THREAD]
I am: [NAME AND ROLE]
What I can actually commit to: [BE HONEST — DATES YOU WILL HIT]
What I cannot do: [ANYTHING YOU NEED TO DECLINE OR PUSH BACK]

Write one message that answers every outstanding question directed at me, states what I will do and when, and says plainly what I will not do. No apology longer than one clause. Under 200 words.

Then list separately anything I left unanswered because I did not give you enough to answer it.

For a thread you have just been added to

I have been copied into this thread late and need to catch up.

Thread: [PASTE THE THREAD]
My role: [WHY YOU WERE PROBABLY ADDED]

Produce:
1. WHAT THIS IS ABOUT — three sentences maximum.
2. WHAT IS ALREADY DECIDED — so I do not reopen settled things.
3. WHY I WAS PROBABLY ADDED — the specific message or question that likely triggered it.
4. WHAT SEEMS TO BE EXPECTED OF ME, and say clearly if nothing is.
5. UNRESOLVED DISAGREEMENTS — who wants what, without characterising anyone.

Where it falls short

  • When the thread contains things you would not paste into a toolSalary discussions, medical details, legal strategy, other people's personal information. Redact before pasting or do not use this — the thread is someone else's information as much as yours.
  • When the real obligation was agreed in a callIt can only read what is in the thread. If the actual commitment was made verbally and the thread only alludes to it, the list will be confidently incomplete.
  • On threads where tone is the substanceA negotiation or a conflict is carried in phrasing, not action items. Extracting the tasks strips out precisely the part you need to handle carefully.